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Scheduling a Makeup

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To Schedule a Makeup, you have two options:

 

  1. Fill out our makeup form and we will do our best to find a time that works best for you in the next few days.
  2. Log onto your Parent Portal to schedule your own makeup by seeing all available classes, right now!

Schedule your own Makeup (View Quick How-To Video HERE

    • Only able to book makeups 2-7 days in advance
    • Makeups will need to be booked in the same class type with the following exceptions:
      • Premium Private makeups can be booked in Private classes, and vice versa
      • Premium Semi-Private & Semi-Private can book in Private & Premium Private classes
    • Intro to Baby Swim makeups cannot be scheduled until students complete the Intro to Baby Swim portion of the Parent & Me Program. Intro to Baby Swim makeups must be booked in Baby Swim classes only.
    • You will automatically receive an email with your scheduled day & time. To ensure the class you booked is still available and you are booked in the correct class, the office staff will review your booking. We will contact you within two days if we need to reschedule your makeup lesson.  Please check your email and phone messages frequently in case we need to reschedule.
    • Makeup fees will be automatically charged to the card on file. Each makeup will have fees, if any, noted.
    • Semi-Private Makeups: We encourage you to book your makeup with your partner but if that is not possible, you are able to use two Semi-Private makeups for one Private class. Please check to make sure you have two available before booking.
    • Students must be currently enrolled to use makeup lessons
    • Cancelled or no-show makeups cannot be rescheduled
    • Instructor capabilities vary. Please keep this Legend in mind: 
      • * = infant/baby qualified
      • ** = infant/baby + upper level qualified
      • *** = infant/baby + upper level + special needs qualified 

*Please be aware: when scheduling a makeup with someone other than your current instructor, there is a possibility the makeup will be rejected due to instructor experience and capabilities.

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